Privacy Policy – True Care House Cleaning
- Effective Date: 03/14/2026
True Care Cleaning LLC ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website or requesting cleaning services.
This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
When you use our website or request a quote, we may collect the following information:
• Full name
• Email address
• Phone number
• Property address
• Service details requested
• Appointment information
We may also collect technical information such as:
• IP address
• browser type
• device information
• website usage data
2. How We Use Your Information
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We use the information collected to:
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• schedule and provide cleaning services
• communicate with you regarding appointments
• send estimates and service confirmations
• improve our website and services
• respond to inquiries or customer support requests
3. Payment Information
Payments are processed through secure third-party payment processors such as Stripe or other approved providers.
True Care Cleaning LLC does not store full credit card numbers on our servers.
4. Sharing of Information
We do not sell or rent your personal information.
Information may be shared only with:
• payment processors
• service providers assisting with scheduling or communication
• independent contractors performing cleaning services
• legal authorities if required by law
5. Data Security
We take reasonable administrative and technical measures to protect your personal information against unauthorized access, disclosure, or misuse.
However, no internet transmission can be guaranteed to be completely secure.
6. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience and understand how visitors interact with the site.
You may disable cookies through your browser settings.
7. Communication
By submitting a form or booking a service, you agree that we may contact you via:
• phone
• email
• SMS notifications related to scheduling or services
Message and data rates may apply depending on your mobile carrier.